Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase from Salla Store.

If for any reason you are not happy with your order, you can request a return or exchange within 7 days of receiving your item.

Return Conditions

• Item must be unused, in its original packaging, and in the same condition you received it.

• Proof of purchase (order confirmation or receipt) is required.

Process

To start a return or exchange, please contact us at sallastoreuae@gmail.com.

We will provide you with the return instructions and address.

Once we receive and inspect the item, we will notify you if your refund is approved.

Approved refunds will be processed to your original payment method within 5–10 business days.

Non-returnable items

Sale items and gift cards are non-returnable.